To keep up with growing demand we are looking for a motivated sales consultant. You will help us deliver the highest standard of customer service working from our National Support Headquarters located at Keysborough, Vic. You will bring our brand to life for our valued customers, who will will turn to you to easily choose their tyres online or over the phone with Mobile Tyre Shop.
As part of the team at Mobile Tyre Shop you will be professional, customer focused, polished and an articulate communicator, reliable, self-motivated and able to work independently or in a small team. While a sound knowledge of motor vehicles is an advantage, it is not essential.
While handling high volume inbound customer channels including phone and live chat, you will thrive on solving our customers’ needs with a solution that makes us unique in this massive $5 billion plus industry.
The Role:
Sales; Answering inbound customer enquiries by phone, follow up and converting (no cold calling)
Online Chat with potential customers through our live chat platform.
Respond in a prompt and timely manner to enquiries through our social media channels.
Build rapport with customers while providing a solution to their circumstances
Take customer payments through Afterpay, Openpay and Zippay when required.
Continuously improve your industry knowledge
The Candidate
Reporting to the General Manager of Sales & Marketing while working with your Team Leader the desired candidate will possess the following qualities:
Experience in a sales environment
Excellent communication skills
A desire to make the customer journey as easy as possible
A passion for meeting and exceeding KPI’s
Thrive in a fast-paced and dynamic environment
Highly engaged and collaborative, you enjoy being a key member of a high performing team
To be able to understand the simplicity of what our customers wants and needs are.
In Return, we can Offer:
Generous remuneration and benefits
A friendly team environment
Flexible working hours to inspire and accommodate your personal goals
An established team that are willing to train the right candidate
Extensive product and industry leading sales skills training
South East location with onsite parking (escape the grind of commuting to the city)
Supportive and flexible working environment
A very exciting key role in a national business experiencing massive accelerated growth
If this sounds like you, please apply today for a confidential discussion by sending your resume to: [email protected]